{
  "page": {
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  "incidents": [{"name":"Elevated API errors","status":"resolved","created_at":"2026-09-30T19:29:08.000Z","updated_at":"2026-10-01T15:54:22.435Z","monitoring_at":null,"resolved_at":"2026-09-30T19:39:04.000Z","impact":"minor","shortlink":"https://stspg.io/cddq3b79rlkq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-30T19:29:08.000Z","reminder_intervals":"[]","id":"thyrbpkl5z0f","page_id":"psgp8bbm9l61","incident_updates":[{"status":"resolved","body":"Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. 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As requests took longer to complete, some customers saw elevated latency or received 429 errors. 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Regional endpoints (EU, India, Australia) are unaffected.","created_at":"2026-09-25T14:26:10.594Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T14:28:07.691Z","display_at":"2026-09-25T09:45:10.000Z","deliver_notifications":false,"tweet_id":null,"id":"nh7rfwb4s411","incident_id":"fvpqtbjzf8cj","custom_tweet":null,"affected_components":[{"code":"6854s60zwxgw","name":"Deepgram Public API (api.deepgram.com) - TTS API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TTS API","created_at":"2024-03-18T23:19:23.921Z","updated_at":"2026-10-01T13:23:04.703Z","position":3,"description":"Deepgram's Text-to-Speech API","showcase":false,"start_date":"2024-03-18T00:00:00.000Z","id":"6854s60zwxgw","page_id":"psgp8bbm9l61","group_id":"cv8l6gg3cb9d"}]},{"name":"Aura-2 TTS Elevated Error Rates for English Voices","status":"resolved","created_at":"2026-09-22T12:10:08.000Z","updated_at":"2026-09-22T14:45:26.530Z","monitoring_at":null,"resolved_at":"2026-09-22T12:50:00.000Z","impact":"major","shortlink":"https://stspg.io/1mbrwsmd1034","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-22T12:10:08.000Z","reminder_intervals":"[]","id":"qn4dn4kskjt1","page_id":"psgp8bbm9l61","incident_updates":[{"status":"resolved","body":"The issue has been resolved.","created_at":"2026-09-22T14:45:00.000Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T14:45:26.513Z","display_at":"2026-09-22T12:50:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"9xnwy610k7nk","incident_id":"qn4dn4kskjt1","custom_tweet":null,"affected_components":[{"code":"6854s60zwxgw","name":"Deepgram Public API (api.deepgram.com) - TTS API","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are investigating elevated 503 Service Unavailable errors affecting some Aura-2 TTS requests for English voices. We are working to identify the cause and restore full service availability.","created_at":"2026-09-22T14:42:08.439Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T14:43:09.531Z","display_at":"2026-09-22T12:10:08.000Z","deliver_notifications":false,"tweet_id":null,"id":"khp11l9mrxbz","incident_id":"qn4dn4kskjt1","custom_tweet":null,"affected_components":[{"code":"6854s60zwxgw","name":"Deepgram Public API (api.deepgram.com) - TTS API","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TTS API","created_at":"2024-03-18T23:19:23.921Z","updated_at":"2026-10-01T13:23:04.703Z","position":3,"description":"Deepgram's Text-to-Speech API","showcase":false,"start_date":"2024-03-18T00:00:00.000Z","id":"6854s60zwxgw","page_id":"psgp8bbm9l61","group_id":"cv8l6gg3cb9d"}]},{"name":"ISP Backbone Degradation","status":"resolved","created_at":"2026-09-02T20:22:55.881Z","updated_at":"2026-09-02T23:28:32.429Z","monitoring_at":null,"resolved_at":"2026-09-02T23:28:32.413Z","impact":"minor","shortlink":"https://stspg.io/j8vx465jb5xd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T20:22:55.876Z","reminder_intervals":null,"id":"sh19pjztlt6w","page_id":"psgp8bbm9l61","incident_updates":[{"status":"resolved","body":"The upstream ISP failure has been mitigated by rerouting all traffic around that provider.","created_at":"2026-09-02T23:28:32.413Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T23:28:32.413Z","display_at":"2026-09-02T23:28:32.413Z","deliver_notifications":false,"tweet_id":null,"id":"hjvp2p61lyz1","incident_id":"sh19pjztlt6w","custom_tweet":null,"affected_components":null},{"status":"identified","body":"Cogent is experiencing a backbone networking issue in LA, due to two fiber cuts.  This is likely impacting a large majority of traffic flowing to the east-coast, we're looking into possible mitigations and Cogent has engineers actively working on it. https://ecogent.cogentco.com/network-status","created_at":"2026-09-02T20:22:55.915Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T20:22:55.915Z","display_at":"2026-09-02T20:22:55.915Z","deliver_notifications":false,"tweet_id":null,"id":"y8yvdgt28nyf","incident_id":"sh19pjztlt6w","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[Deepgram EU API] Flux-Multi STT Outage","status":"resolved","created_at":"2026-08-25T07:00:00.000Z","updated_at":"2026-08-25T18:01:20.596Z","monitoring_at":null,"resolved_at":"2026-08-25T07:00:00.000Z","impact":"none","shortlink":"https://stspg.io/xfs31c2768t2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-25T18:01:20.537Z","reminder_intervals":null,"id":"ylpqs8187js3","page_id":"psgp8bbm9l61","incident_updates":[{"status":"resolved","body":"Resolved\nBetween 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC.\n\nThis has been fully investigated, mitigated and resolved, service has fully recovered.","created_at":"2026-08-25T18:01:20.586Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T18:01:20.586Z","display_at":"2026-08-25T07:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"cm1wklbq0qws","incident_id":"ylpqs8187js3","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[Deepgram API] Elevated Streaming STT Error Rates","status":"resolved","created_at":"2026-08-24T23:00:00.000Z","updated_at":"2026-08-25T16:41:54.882Z","monitoring_at":null,"resolved_at":"2026-08-24T23:00:00.000Z","impact":"none","shortlink":"https://stspg.io/sj6txb9wgm4v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-25T16:41:54.816Z","reminder_intervals":null,"id":"kp3y1k6jbzcy","page_id":"psgp8bbm9l61","incident_updates":[{"status":"resolved","body":"Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts.\n\nWhile rolling out a new data center, we detected streaming errors and immediately removed it from rotation. 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}