Resolved -
This incident has been resolved. We will share an RCA of this incident.
Feb 5, 18:56 UTC
Update -
The implemented fixes have resulted in stable systems since 2026-02-03 17:35 UTC. We are continuing to monitor carefully.
The issue primarily impacted STT batch services, with some impact on STT streaming. Specifically, response times and 429 errors increased for batch, and a percentage of connection errors occurred for both batch and streaming.
Feb 4, 23:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 3, 01:16 UTC
Update -
We are continuing to investigate this issue.
Feb 2, 17:52 UTC
Update -
We're currently seeing elevated response time, as well as increased 429 errors for batch STT. We're actively working on mitigating the issue.
Jan 30, 17:04 UTC
Update -
We are continuing to investigate this issue.
Jan 29, 21:19 UTC
Investigating -
We're observing elevated connection error rates at the moment, and we're actively investigating the issue.
Jan 29, 21:18 UTC
Monitoring -
We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.
Jan 28, 22:10 UTC