Investigating - There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Mar 20, 2026 - 16:53 UTC
Deepgram Public API (api.deepgram.com) Degraded Performance
Batch API Operational
Streaming API Operational
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Degraded Performance
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
Documentation Operational
Developer Documentation Operational
Deepgram Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 20, 2026

Unresolved incident: Voice Agent API Degraded Service.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Resolved - This incident has been resolved.
Mar 18, 17:00 UTC
Update - We are continuing to monitor this issue.
Mar 18, 15:30 UTC
Identified - There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Mar 18, 15:00 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.