All Systems Operational

Deepgram Public API (api.deepgram.com) Operational
Batch API Operational
Streaming API Operational
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Operational
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
Documentation Operational
Developer Documentation Operational
Deepgram Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

[Deepgram API] Elevated Batch Error Rates: 400 error code responses
Resolved - This incident has been resolved.
Jul 29, 13:08 UTC
Monitoring - A fix has been implemented and traffic has returned to normal. We are monitoring the results.
Jul 28, 16:34 UTC
Investigating - We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.
Jul 28, 16:03 UTC
Update - We are continuing to monitor for any further issues.
Jul 28, 15:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 15:57 UTC
Update - We are continuing to investigate this issue.
Jul 28, 15:57 UTC
Investigating - We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.
Jul 28, 14:00 UTC

Jul 28, 2026

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event
Resolved - This incident has been resolved.
Jul 24, 13:22 UTC
Investigating - Between approximately 10:55 and 12:00 UTC on July 24, an upstream infrastructure issue in AWS's US-WEST-2 region caused intermittent connectivity problems that may have affected Deepgram services and customer infrastructure — including elevated errors, connection timeouts, and failures fetching remotely hosted media for some requests.

The underlying cause was an AWS networking issue affecting routing to the US-WEST-2 region. AWS applied mitigations and fully restored connectivity by ~12:00 UTC. We have confirmed recovery and are continuing to monitor.

Details on the underlying AWS event are available on the AWS Health status page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_83A36_24C89B493A6
Jul 24, 13:18 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Voice Agent API: Google/Gemini LLM errors
Resolved - This incident has been resolved.
Jul 21, 15:20 UTC
Investigating - Starting at 13:45 PM UTC, some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 3:20 PM UTC.
Jul 21, 13:45 UTC

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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