Resolved -
This incident has been resolved.
Apr 13, 19:47 UTC
Monitoring -
A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
Apr 10, 18:15 UTC
Identified -
A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
Apr 10, 17:27 UTC