Monitoring - A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
Apr 10, 2026 - 18:15 UTC
Identified - A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
Apr 10, 2026 - 17:27 UTC
Deepgram Public API (api.deepgram.com)
Operational
Batch API
Operational
Streaming API
Operational
TTS API
Operational
Voice Agent API
Operational
Voice Agent API: Downstream Providers
Operational
DG Whisper Cloud
Operational
On-Premise
Operational
License Validation
Operational
Usage API
Operational
Developer Console / Management APIs
Operational
Developer Console
Operational
API Playground
Operational
Management APIs
Operational
Documentation
Operational
Developer Documentation
Operational
Deepgram Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2026
No incidents reported today.
Apr 11, 2026
No incidents reported.
Apr 10, 2026
Unresolved incident: Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS).