Monitoring - A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
Apr 10, 2026 - 18:15 UTC
Identified - A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
Apr 10, 2026 - 17:27 UTC
Deepgram Public API (api.deepgram.com) Operational
Batch API Operational
Streaming API Operational
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Operational
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
Documentation Operational
Developer Documentation Operational
Deepgram Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

Unresolved incident: Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS).

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.