Monitoring - A fix has been implemented and we are monitoring the results.
Feb 03, 2026 - 01:16 UTC
Update - We are continuing to investigate this issue.
Feb 02, 2026 - 17:52 UTC
Update - We're currently seeing elevated response time, as well as increased 429 errors for batch STT. We're actively working on mitigating the issue.
Jan 30, 2026 - 17:04 UTC
Update - We are continuing to investigate this issue.
Jan 29, 2026 - 21:19 UTC
Investigating - We're observing elevated connection error rates at the moment, and we're actively investigating the issue.
Jan 29, 2026 - 21:18 UTC
Monitoring - We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.
Jan 28, 2026 - 22:10 UTC
Deepgram Public API (api.deepgram.com) Degraded Performance
Batch API Degraded Performance
Streaming API Degraded Performance
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Operational
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
Documentation Operational
Developer Documentation Operational
Deepgram Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026
Resolved - The incident has been resolved. The downstream provider's status page indicates the issues were resolved at 9:56 PT / 17:56 UTC
Feb 3, 23:35 UTC
Update - We are continuing to monitor for any further issues with the downstream provider.
Feb 3, 20:40 UTC
Monitoring - Failures have reduced since 15:55UTC, we are monitoring the downstream provider's status page.
Feb 3, 15:55 UTC
Identified - We are currently seeing elevated error rates from Anthropic models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-Anthropic think provider.
Feb 3, 15:35 UTC
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Jan 29, 2026
Jan 28, 2026
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Resolved - From 21:38 - 23:39 UTC on 2026-01-22, requests for Deepgram's Nova-3 multilingual STT model received degraded transcripts due to a faulty model release.
Jan 22, 23:45 UTC
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.