All Systems Operational

Deepgram Public API (api.deepgram.com) Operational
Batch API Operational
Streaming API Operational
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Operational
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
Documentation Operational
Developer Documentation Operational
Deepgram Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

[Deepgram EU API] Flux-Multi STT Outage
Resolved - Resolved
Between 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC.

This has been fully investigated, mitigated and resolved, service has fully recovered.
Aug 25, 07:00 UTC

Aug 24, 2026

[Deepgram API] Elevated Streaming STT Error Rates
Resolved - Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts.

While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.
Aug 24, 23:00 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Elevated 5XX Error Rate for v1/auth/grant
Resolved - This incident has been resolved.
Aug 20, 17:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 16:45 UTC
Investigating - We're seeing elevated error rate for authentication services. We are currently investigating the issue
Aug 20, 15:52 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Elevated 5XX Error Rate for v1/auth/grant
Resolved - We've resolved the issue and the service is back to normal.
Aug 13, 13:30 UTC
Investigating - We're seeing elevated 503 error for v1/auth/grant endpoint.
Aug 13, 13:17 UTC
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