Deepgram Status

All Systems Operational

Deepgram Public API (api.deepgram.com) Operational

Batch API Operational

Streaming API Operational

TTS API Operational

Voice Agent API Operational

Voice Agent API: Downstream Providers Operational

DG Whisper Cloud Operational

On-Premise Operational

License Validation Operational

Usage API Operational

Developer Console / Management APIs Operational

Developer Console Operational

API Playground Operational

Management APIs Operational

Documentation Operational

Developer Documentation Operational

Deepgram Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2026

Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event

Resolved - This incident has been resolved.
Jul 24, 13:22 UTC

Investigating - Between approximately 10:55 and 12:00 UTC on July 24, an upstream infrastructure issue in AWS's US-WEST-2 region caused intermittent connectivity problems that may have affected Deepgram services and customer infrastructure — including elevated errors, connection timeouts, and failures fetching remotely hosted media for some requests.

The underlying cause was an AWS networking issue affecting routing to the US-WEST-2 region. AWS applied mitigations and fully restored connectivity by ~12:00 UTC. We have confirmed recovery and are continuing to monitor.

Details on the underlying AWS event are available on the AWS Health status page: https://health.aws.amazon.com/health/status
Jul 24, 13:18 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Voice Agent API: Google/Gemini LLM errors

Resolved - This incident has been resolved.
Jul 21, 15:20 UTC

Investigating - Starting at 13:45 PM UTC, some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 3:20 PM UTC.
Jul 21, 13:45 UTC

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.