Deepgram Status

Voice Agent third-party provider instability (ChatGPT 4o)

Identified - We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
May 11, 2026 - 16:35 UTC

Deepgram Public API (api.deepgram.com) Degraded Performance

Batch API Operational

Streaming API Operational

TTS API Operational

Voice Agent API Operational

Voice Agent API: Downstream Providers Degraded Performance

DG Whisper Cloud Operational

On-Premise Operational

License Validation Operational

Usage API Operational

Developer Console / Management APIs Operational

Developer Console Operational

API Playground Operational

Management APIs Operational

Documentation Operational

Developer Documentation Operational

Deepgram Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2026

No incidents reported today.

May 11, 2026

Unresolved incident: Voice Agent third-party provider instability (ChatGPT 4o).

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Resolved - This incident has been resolved.
May 1, 18:22 UTC

Investigating - We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
Apr 24, 05:45 UTC

Voice Agent third-party provider instability (Google Gemini LLMs)

Resolved - This incident has been resolved.
May 1, 18:21 UTC

Identified - We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests.

We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information becomes available or if we observe broader impact.
Apr 21, 15:59 UTC

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.