All Systems Operational

Deepgram Public API (api.deepgram.com) Operational
Batch API ? Operational
Streaming API ? Operational
TTS API ? Operational
Voice Agent API ? Operational
Voice Agent API: Downstream Providers ? Operational
DG Whisper Cloud ? Operational
On-Premise Operational
License Validation ? Operational
Usage API ? Operational
Developer Console / Management APIs Operational
Developer Console ? Operational
API Playground ? Operational
Management APIs ? Operational
Documentation Operational
Developer Documentation ? Operational
Deepgram Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Outage for non-English batch speech-to-text requests utilizing redaction feature
Resolved - This issue has been resolved.
Oct 30, 01:34 UTC
Update - We are continuing to monitor for any further issues.
Oct 29, 23:46 UTC
Monitoring - We've implemented a fix and are currently monitoring the status of the issue.
Oct 29, 17:10 UTC
Investigating - We're experiencing an outage for our non-English batch speech-to-text requests utilizing redaction feature.
Oct 29, 16:15 UTC
Oct 29, 2025
Downstream third-party provider outage (OpenAI LLMs)
Resolved - As of 19:28 UTC OpenAI's LLMs are no longer returning 500 errors.
We are still in conversation with OpenAI about what happened.
Oct 29, 22:02 UTC
Update - We are still continuing to see increased errors using the OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.
Oct 27, 23:31 UTC
Update - We are still continuing to see increased errors using the OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.
Oct 24, 17:47 UTC
Update - We are continuing to see elevated error rates with OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.
Oct 23, 18:20 UTC
Update - We're seeing elevated error rates (500 Internal Server Error) with OpenAI models in the Voice Agent API.

Our team is actively investigating and communicating with OpenAI to find a path to resolution, and a path to mitigation in the short term. Our metrics show degraded service for 4o-mini, 4.1-mini, 4.1 nano, 4.1, and possibly other OpenAI models.

We are continuing to monitor, investigate, and work with OpenAI to resolve.

As a workaround, we recommend switching to a different model or provider.
Oct 22, 18:07 UTC
Identified - A service degradation and partial outage began at approximately 16:44 UTC.
Oct 22, 16:44 UTC
Oct 28, 2025
Increased Latency Over Streaming STT and Voice Agent API
Resolved - This issue has been resolved.
Oct 28, 16:20 UTC
Monitoring - The increased latency issue has significantly improved. We will continue to monitor the performance.
Oct 28, 16:20 UTC
Update - We identified a potential source of increased latency and are currently monitoring a mitigation step.
Oct 28, 16:00 UTC
Investigating - We are currently investigating increased latency over our streaming STT API and Voice Agent API.
Oct 28, 14:02 UTC
Oct 27, 2025
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