[Developer Console Platform] API and UI Outage

Incident Report for Deepgram

Resolved

We have confirmed that our platform has fully recovered from the outage and all systems are operational.

Posted May 03, 2022 - 23:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results as our services continue to recover.

Posted May 03, 2022 - 18:09 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 03, 2022 - 00:26 UTC

Investigating

Endpoint Impacted: api.deepgram.com
Start time: 22:54 UTC
End time: 23:05 UTC
Summary: Our team is investigating an issue with our platform that caused 500 errors to be returned for requests to our API and within the Developer Console user interface.

Posted May 02, 2022 - 23:15 UTC

This incident affected: Deepgram Public API (api.deepgram.com) (Batch API, Streaming API) and Developer Console / Management APIs (Developer Console).