Elevated errors for Flux streaming STT and Voice Agent sessions

Incident Report for Deepgram

Resolved

This incident has been resolved.

Posted Nov 06, 2026 - 01:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2026 - 18:51 UTC

Investigating

We are currently investigating elevated errors for Flux streaming speech-to-text requests at our US endpoint. Voice Agent sessions configured with a Flux listen model may fail to start with a FAILED_TO_START_LISTENING error. Other models are not affected.

Posted Nov 05, 2026 - 18:42 UTC

This incident affected: Deepgram Public API (api.deepgram.com) (Streaming API, Voice Agent API).