Shai-Hulud 2.0 Supply Chain Incident – No Customer Impact

Incident Report for Deepgram

Resolved

Informational (No Customer Action Required)

Deepgram identified that our internal development environment was affected as part of the industry-wide Shai-Hulud 2.0 NPM supply chain attack. The attack used compromised NPM packages to inject malicious CI/CD workflows and attempt to exfiltrate internal development credentials.

Our investigation confirms:
- No access to customer data or databases
- No impact to production API infrastructure or service availability
- No modification of published Deepgram SDKs or packages
- No effect on customer authentication or API keys

Timeline (UTC):
- 00:41, Nov 26: Webhook alert on an internal GitHub repo; engineers link activity to Shai-Hulud 2.0, disable malicious workflows, and rotate exposed credentials.
- 21:45, Nov 26: Additional commits via a compromised GitHub App publish some internal materials (no customer or production impact); the account is removed, GitHub Actions disabled, and the org moved into a locked-down state.

We see no further signs of compromise and are gradually restoring normal operations while tightening SDLC and CI/CD controls.

Customer action: None required.

Questions: security@deepgram.comsupport@deepgram.com

This incident affected internal development infrastructure only; customer-facing APIs and services were not impacted.
Posted Nov 26, 2025 - 00:00 UTC