[Developer API] API Outage

Incident Report for Deepgram

Resolved

This incident has been resolved.
Posted Jul 22, 2022 - 16:26 UTC

Update

Batch request response times have fully normalized, and we continue to monitor streaming connection and response time normalization.
Posted Jul 21, 2022 - 16:27 UTC

Monitoring

Our Engineers have implemented a fix and connection / processing time metrics have normalized; we continue to monitor to ensure complete resolution.
Posted Jul 21, 2022 - 16:16 UTC

Investigating

Our Engineers are investigating an issue characterized by increased batch response times and streaming connection times.
Posted Jul 21, 2022 - 15:48 UTC
This incident affected: Deepgram Public API (api.deepgram.com) (Batch API, Streaming API).