Intermittent 404 HTTP errors Batch STT English

Incident Report for Deepgram

Resolved

This incident has been resolved.
Posted May 12, 2026 - 18:07 UTC

Investigating

During the affected time period, some English batch speech-to-text requests intermittently returned 404 Not Found HTTP errors. This issue was limited to requests that met both of the following criteria:

- Utilized English batch STT models (including both monolingual English and multilingual models that support English transcription)

- Had Smart Format, Entity Detection, or Redaction features enabled.
Posted May 12, 2026 - 16:18 UTC
This incident affected: Deepgram Public API (api.deepgram.com) (Batch API).
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