Voice Agent third-party provider instability (ChatGPT 4o)

Incident Report for Deepgram

Identified

We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.

Posted May 11, 2026 - 16:35 UTC

This incident affects: Deepgram Public API (api.deepgram.com) (Voice Agent API: Downstream Providers).