[Deepgram API] Elevated Whisper Error Rates

Incident Report for Deepgram

Resolved

This incident has been resolved.
Posted Aug 16, 2024 - 22:25 UTC

Identified

We have identified the issue to have originated in our monitoring software, no impact to request success rates have been observed.
Posted Aug 16, 2024 - 22:04 UTC

Investigating

We are currently investigating elevated 5xx error rates returned from requests to our Whisper Cloud models.
Posted Aug 16, 2024 - 21:43 UTC
This incident affected: Deepgram Public API (api.deepgram.com) (DG Whisper Cloud).