Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers

Incident Report for Deepgram

Resolved

A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.

Posted Apr 27, 2026 - 14:14 UTC

This incident affected: Deepgram Public API (api.deepgram.com) (Batch API, Streaming API, Voice Agent API).