Investigating issues connecting to on-premise license server.

Incident Report for Deepgram

Resolved

This incident has been resolved.

Posted Jan 26, 2024 - 22:55 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 26, 2024 - 22:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Start time of incident was 21:36 UTC
Resolved time of incident was 22:28 UTC

Posted Jan 26, 2024 - 22:40 UTC

Investigating

We are currently investigating failures to connect to license.deepgram.com. New on-premise license-proxy servers and on-premise images connecting directly to license.deepgram.com will be impacted.

Posted Jan 26, 2024 - 22:24 UTC

This incident affected: On-Premise (License Validation).