[Developer API] Elevated 5xx Error Responses to API Requests

Incident Report for Deepgram

Resolved

This incident has been resolved.

Posted Feb 15, 2022 - 20:12 UTC

Update

Start Time: 19:07 UTC
End Time: 19:49 UTC
Summary: Our team has resolved the issue and we will continue monitoring.

Posted Feb 15, 2022 - 20:11 UTC

Investigating

Endpoints impacted: api.deepgram.com/v1/*
Start Time: 19:07 UTC
Summary: Our team is currently investigating an elevated number of failed transcription requests on api.deepgram.com/v1, with 502 errors returned for some requests while others succeed.

Posted Feb 15, 2022 - 19:28 UTC

This incident affected: Deepgram Public API (api.deepgram.com) (Batch API, Streaming API) and Developer Console / Management APIs (Developer Console).