Investigating - We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
Apr 24, 2026 - 05:45 UTC
Identified - We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests.
We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information becomes available or if we observe broader impact.
Apr 21, 2026 - 15:59 UTC
Deepgram Public API (api.deepgram.com)
Degraded Performance
Resolved -
A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.
Apr 27, 14:14 UTC