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Deepgram Public API (api.deepgram.com) Operational
Batch API Operational
Streaming API Operational
TTS API Operational
Voice Agent API Operational
Voice Agent API: Downstream Providers Operational
DG Whisper Cloud Operational
On-Premise Operational
License Validation Operational
Usage API Operational
Developer Console / Management APIs Operational
Developer Console Operational
API Playground Operational
Management APIs Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 26, 2026

No incidents reported today.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
ISP Network-Related Issue
Resolved - An upstream ISP issue may have caused intermittent WebSocket connection failures, handshake timeouts, and degraded streaming connectivity.

Incident time: 01:10 - 01:52 UTC
Jun 24, 01:00 UTC
Jun 23, 2026
Voice Agent third-party provider Instability (Anthropic LLMs)
Resolved - Anthropic has resolved this incident.
Incident end time: Jun 23, 2026, 16:44 UTC
Jun 23, 17:22 UTC
Monitoring - We are currently observing elevated error rates from our downstream third-party provider, Anthropic. Deepgram infrastructure, including our canaries, remains healthy.

Incident start time: Jun 23, 2026, 14:19 UTC

(Anthropic status updates: https://status.claude.com)
Jun 23, 15:06 UTC
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Degraded performance on Nova streaming STT
Resolved - Nova-3 and Nova-2 streaming STT experienced elevated websocket connection errors and websocket disconnections between 13:00 - 16:00 UTC.
Jun 18, 13:00 UTC
Elevated errors when using Google Gemini models with Voice Agent
Resolved - This incident has been resolved.
Jun 18, 04:00 UTC
Update - Continuing to monitor; root cause confirmed as the Google API key change.
Jun 17, 20:55 UTC
Identified - We have identified the cause of elevated error rates affecting Voice Agent requests that use Google Gemini models. A recent change on Google's side to how API keys operate is causing requests to fail, and our team is rolling out updated credentials to resolve it. Until the update is complete, customers may see intermittent failures for Gemini-model requests — concentrated in the first half of each hour, with most requests succeeding in the second half. Other Voice Agent models are unaffected. We are actively working on the fix and will update when resolved.
Jun 17, 20:54 UTC
Investigating - We are currently investigating elevated error rates affecting Voice Agent requests that use Google Gemini models. During this period, some requests to Google models (including gemini-2.5-flash-lite) may fail or time out. Other Voice Agent functionality and non-Google models are not affected. Our team is actively working to identify the cause and restore full service. We will provide an update shortly.

To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Jun 17, 18:00 UTC
Jun 17, 2026
400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
Resolved - The issue was resolved at 19:47 UTC.
Jun 17, 19:47 UTC
Identified - Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.
Jun 17, 13:35 UTC
Jun 16, 2026
Degraded performance — Flux streaming Speech-to-Text
Resolved - This incident has been resolved. A degradation affecting a subset of streaming Speech-to-Text (Flux) sessions, where connections terminated before returning a transcript, has been mitigated and service has been operating normally since. We're continuing to monitor and apologize for the disruption.
Jun 16, 14:00 UTC
Identified - We identified a degradation affecting a subset of Flux streaming Speech-to-Text sessions, where connections terminated before returning a transcript. We've isolated it to specific degraded hosts and are mitigating.
Jun 16, 13:00 UTC
Investigating - Some streaming Speech-to-Text connections on the Flux model established successfully but then terminated a few seconds into the session due to an internal error, before returning a final transcript. Applications relying on final transcripts (e.g. IVR/voice-agent flows) would have seen sessions open with no transcript returned.
Jun 15, 11:00 UTC
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

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