Elevated Latency and Errors for Batch STT (US)

Incident Report for Deepgram

Resolved

An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
Posted Sep 28, 2026 - 17:53 UTC

Investigating

We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
Posted Sep 28, 2026 - 17:40 UTC
This incident affected: Deepgram Public API (api.deepgram.com) (Batch API).
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