400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL

Incident Report for Deepgram

Resolved

The issue was resolved at 19:47 UTC.
Posted Jun 17, 2026 - 19:47 UTC

Identified

Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.
Posted Jun 17, 2026 - 13:35 UTC
This incident affected: Deepgram Public API (api.deepgram.com) (Batch API).
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