Voice Agent third-party provider instability (Claude Sonnet 4.5)

Incident Report for Deepgram

Investigating

We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.

Posted Apr 24, 2026 - 05:45 UTC

This incident affects: Deepgram Public API (api.deepgram.com) (Voice Agent API: Downstream Providers).