Voice Agent third-party provider instability (Google Gemini LLMs)

Incident Report for Deepgram

Identified

We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests.

We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information becomes available or if we observe broader impact.

Posted Apr 21, 2026 - 15:59 UTC

This incident affects: Deepgram Public API (api.deepgram.com) (Voice Agent API: Downstream Providers).